Incorporating quality assurance into one's security strategy can often be the missing piece in terms of measuring security performance and success. You could argue that testing and measuring the strength and overall effectiveness of a security operation and its systems within is what allows us to determine and confidently demonstrate the quality of our security and how it is making a positive impact. Incorporating this fundamental approach will also uncover gaps and weaknesses in a controlled manner to ultimately strengthen one’s overall security posture, overtime. However, this type of quality-assured approach often gets neglected. Here James talks about why that is, why it's a problem, and how we can strategically drive quality assurance to better educate business leaders on the ongoing development and impact of security.